Forest through which mountain bikes ride. Leavenworth, Cashmere, Wenatchee Valley, Cascades

The Science of Smooth

About Our Services

Photo by Imre Tomosvari on Unsplash showing front shock of a mountain bike.
Factory-Level Suspension Service

Moonracer Suspension delivers factory-level rebuilds and maintenance for modern systems from Fox, RockShox, BikeYoke, and OneUp. Using precision tools like our Andreani vacuum pump, fork and shock dynos, and nitrogen fill station, we match or exceed manufacturer standards.

Drop your bike off or ship your components in—every job gets the same careful, professional treatment, so your ride feels like new.

Detailed view of a mountain bike with muddy suspension and frame in a natural outdoor setting. Shows rear shock of mountain bike.
Why Suspension Service Matters

Your suspension works hard every ride—absorbing impacts, improving traction, and keeping you in control. With time, fluids break down and seals wear, dulling performance. Regular service restores that smooth, responsive feel and extends the life of your gear.

If your fork or shock feels harsh, noisy, or inconsistent—or it’s been a season since your last tune—it’s time for service.

Detailed view of a mountain bike's front wheel featuring a Maxxis tire and disc brake system. Zeb Rock Shox component.
Service Intervals

Keep your ride dialed and protect your investment with regular maintenance:

  • Every 50 hours“Lower Leg” or “Air Can” Service
    Refresh oil, seals, and clean internals to keep things running smoothly.
  • Every 125–200 hoursFull Rebuild
    Complete damper and spring overhaul, air-can service, and full fluid replacement.

How it Works

Step 1

Details

Send your suspension details so we can verify the right service kits.

Step 2

Book

We’ll confirm your service date.

Step 3

Ship

Bring in your full bike or mail your fork or shock directly to us. Parts must arrive the business day before the service date.

Step 4

Service

Most services are completed within 2–3 business days once received.

Step 5

Ride

Every rebuild is completed with quality checks and testing—so you can get back to the trails with confidence.

Book your service today—and feel the difference on your next ride!